Mobile popups does not work properly

Incident Report for Recart

Resolved

The incident has been resolved.

Posted Apr 26, 2023 - 16:55 UTC

Identified

We identified the root cause of the error and started to implement a workaround.

We are deploying the changes and will start testing in the coming minutes.

Posted Apr 26, 2023 - 09:40 UTC

Update

We are still investigating the root cause of the issue.

Posted Apr 26, 2023 - 08:22 UTC

Update

The problem is affecting visitors who are using iOS.

We are still investigating the root cause, it seems that for half of the visitors is works properly.

Posted Apr 26, 2023 - 07:14 UTC

Investigating

We currently investigate why our mobile popups do not work as expected.

Posted Apr 26, 2023 - 06:43 UTC

This incident affected: Tracking.